2026 Learn how to get back your stolen, hacked or forgotten Facebook account with current security protocols. Meta's latest recovery tools and expert tips for account security.
Facebook, Meta Platforms Inc. Serving billions of users around the world under its umbrella, it has become an important part of our digital identity, beyond being just a social network. This platform, which is used in a wide range of areas from storing personal memories to business management, is also the number one target of cyber attackers.
Ensuring account security is not just about protecting your profile; your personal data, messages and, if you use Facebook Ad Management It also means securing your credit card information linked to your accounts. Although Meta has introduced artificial intelligence-supported security systems (AI Security) as of 2026 , user errors constitute the biggest security vulnerability.
The most common causes of account theft are:
"Is that you in this video?" or methods that attempt to obtain your login information through fake links such as "Copyright infringement".
Keyloggers or spyware that infect your device can steal your passwords by recording your keyboard movements.
Using easily guessable passwords such as date of birth, phone number or "123456".
If you have lost access to your account, follow the steps below through Meta's official channels. Taking the right steps without panic will speed up the process.
It is the most basic method. Click the "Forgot My Password" link on the login screen. A verification code will be sent to your registered e-mail or phone number in the system. If the attacker did not change this information, you can recover your account in seconds.
If your password has been changed and you cannot log in:
If the attacker changed all your contact information, Meta may ask you for authentication. In this process, you must upload the photo of your driver's license, passport or ID card through a secure form. Artificial intelligence or the support team can match your identity with the photos in your profile and grant access back to you.
If you have previously activated the "Trusted Contacts" feature in your account, Facebook will send special codes to the friends you specify. You can regain access to your account by collecting these codes from your friends.
Precautions you must take after getting your account back or to prevent it from being stolen:
function generateStrongPassword($length = 16) { $chars = 'abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789!@#$%^&*()_+'; $password = ''; for ($i = 0; $i < $length; $i++) { $password .= $chars[random_int(0, strlen($chars) - 1)]; } return $password; } // Usage Example: echo "Secure Passwordniz: " . generateStrongPassword();
Because Meta has billions of users, it does not offer one-on-one support by phone. Do not trust the "Facebook Customer Services" numbers you find on the internet, they are usually scams. Official communication channels are:
| Kanal | Purpose | Access |
|---|---|---|
| Help Center | General issues, articles and forms | facebook.com/help |
| Hacked Form | Stolen account report | facebook.com/hacked |
| Business Support | Live support for advertisers | business.facebook.com |
| Email (Unofficial) | General support and reporting | [email protected], [email protected] |
Remember, the security of your website and servers is as important as the security of your social media accounts. If you are a business, Security Solutions and SSL Certificate You can protect your digital assets with our services.
The security of the website to which your Facebook page is linked is also critical. Protect yourself against cyber attacks with Eka Sunucu's secure hosting infrastructure.
Hosting PackagesThe most frequently asked questions about the Facebook account recovery process.
When the email address is changed, Facebook sends a notification to your old email address. You can undo the change and lock your account by clicking the "I did not make this change" link in this email. You can also search with your old information using facebook.com/login/identify.
On the I forgot my password screen, "Don't you have access to these anymore?" Click . If you're operating from a device (phone or computer) that you've previously logged into, Facebook may allow you to enter a new email address and it will begin the authentication process.
If you think your account has been closed by mistake, you should fill out the "Request Evaluation" form that appears when you try to log in. You may need to send an ID image during this process. Depending on the type of violation, there is a possibility that the account will not be opened.
Neither Facebook nor Meta has a customer service phone number for general users. The numbers you find on the internet often belong to scammers. All transactions must be made through in-app forms or the Help Center.
We are with you in all your digital processes, from account security to advertising management.