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JivoChat Strengthen your customer communication with. Combine live support, chatbot, phone integration and multi-channel support features on a single platform. Increase your customer satisfaction and grow your sales.
Instantly respond to your customers on every channel with real-time messaging, smart chatbots, phone calls, and social media integration. Start your free trial!
Real-time communication with your customers
7/24 automated customer service
Voice conversations on one platform
Monitor customer service performance
JivoChatis a comprehensive omnichannel platform that strengthens your business' customer communications. It allows you to combine all customer communication channels at a single point with live support, chatbot, telephone integration and social media support.
You can manage customer messages from all channels such as your website, mobile application, Facebook, Instagram, WhatsApp, Telegram and phone calls in a single panel. In this way, you increase customer satisfaction and you will not miss any messages.
Professionalize your customer service with easy installation, user-friendly interface and powerful analytical reports. You can start now with a free trial and experience the difference.
In just 5 minutes, you can integrate the JivoChat widget into your website and start communicating with your customers.
Manage all channels such as website, WhatsApp, Facebook, Instagram, Telegram and phone on a single platform.
Provide 24 hour uninterrupted service to your customers with smart chatbots. Create automatic answers to frequently asked questions.
Track the performance of your customer services with detailed reports. Response times, satisfaction rates and more.
JivoChat is a proven customer communication solution trusted by 300.000+ businesses worldwide. Thousands of businesses in Türkiye have increased customer satisfaction and grown their sales with JivoChat.
Respond to your customers instantly with JivoChat's live support feature. Don't miss sales opportunities by communicating in real time with every potential customer who visits your website.
"Your customers don't wait - Don't make them wait either!"
Automate your customer service with JivoChat's advanced chatbot technology. 7/24 provide uninterrupted service and reduce your operator workload.
Create and customize your chatbots with the drag-and-drop editor, without requiring coding knowledge.
Give your customers accurate answers instantly by teaching your bot the most frequently asked questions.
Automatically redirect to the right department or operator based on customer needs.
Automatic appointment making and calendar integration feature via chatbot.
Serve your global customer base by creating chatbots in different languages.
Track chatbot performance and make continuous improvements.
Your chatbots can automatically answer 80% of customer questions. Provides an excellent customer experience by routing complex situations to live operators.
With JivoChat's omnichannel approach, your customers receive the same quality service no matter which channel they communicate with. All conversations are combined on one platform.
Messages from each channel are stored in a single history. Even if your customer starts from WhatsApp and continues on the website, you can see the entire conversation history.
All your customer communication channels are now in one place!
We offer solutions specific to the needs of your business with comprehensive features that strengthen your customer communication.
Instant messaging with your customers. Communicate professionally with typing indicators, read receipts, and quick response templates.
Track users visiting your website in real time. See which pages they browse and how long they spend.
Send automatic messages to your customers based on their behavior on your website. Turn away visitors who intend to exit.
Integrate JivoChat with your existing CRM system. Customer information and conversation history are automatically synchronized.
Communicate with your customers from anywhere with iOS and Android applications. Never miss a message with push notifications.
Track the performance of your customer services with detailed reports. Response times, satisfaction rates and more.
You can find the most frequently asked questions and answers about JivoChat.
Installing JivoChat is very quick and easy. It only takes 5 minutes to add the chat widget to your website. After creating an account, you can start using it immediately by adding the code given to you into the HTML of your website. Special plugins are also available for popular platforms such as WordPress and Shopify.
JivoChat's free plan includes basic live support features: 5 up to operator support, basic chat widget, mobile applications, email integration and basic analytics. With the free plan, you can have unlimited chats per day and meet your basic customer service needs.
JivoChat supports popular platforms such as WhatsApp Business, Facebook Messenger, Instagram Direct, Telegram, Viber and many more. It offers an omnichannel customer service experience by combining messages from all these channels in a single panel. New platforms are also being added constantly.
JivoChat's chatbot can automatically answer 70-80% of customer questions. With the drag-and-drop editor, you can create bots without requiring any coding knowledge. The bot answers frequently asked questions, directs customers to the correct department, and can hand off to live operators when necessary. It constantly improves itself with machine learning.
You can communicate with your customers from anywhere with JivoChat's iOS and Android applications. With push notifications, you will be instantly notified of new messages, and you will not miss customer messages even if you are offline. You can see your entire chat history, share files and work in coordination with your teammates through the applications.
Explore plans that fit your business size and needs. All plans start with a 14 day free trial.
Special Offer!
Special discounts and additional features are available for users who sign up through our partner link.
14 You can try all premium features for free throughout the day. No credit card information is required to cancel.
Increase your customer satisfaction, grow your sales and get ahead of your competitors with JivoChat. Start your free trial now!
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