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Netflix Support Center

I forgot my password, I'm not receiving emails, payment problems and everything about account management.

Go to Solutions

Password & Login

I Forgot My Password:
If you can't access netflix.com/loginhelp Go to. Request a code via e-mail or SMS.


Password Change:
If you are logged in, go to your Account profile and use the "Change Password" option.

Mail Problems

the code is not coming...
  • Spam Kutusu: Codes usually fall here.
  • Incorrect Spelling: For example: You may have written gmail.con.
  • Update: You can change your e-mail address from account settings.

Payment & Card

Automatic Payment Cancellation:
Netflix does not have this button. "Cancel Membership" you should say. Your account will not be deleted, payments will stop at the end of the period.

All Questions and Answers

Password Learning: You cannot see your current password for security reasons.
Reset: netflix.com/loginhelp Go to. Receive new password link via email or SMS option.
Replacement: If you are logged in Profil > Account > Parolayı Değiştir Use the menu.

  • Check your Spam/Junk/Promotions folders.
  • If it says "There is no account with this email address", you may have made a spelling mistake when registering (eg: gmail.con). In this case, contact Customer Services and find the account using your Credit Card number.
  • To update your email address: Account > E-posta adresini değiştir Follow your path.

Kapatma: There is no "stop automatic payment" button. You need to press the "Cancel Membership" button. You watch until the time you paid is over, then the withdrawal stops.
Instruction: When you become a member, your card is registered and automatically charged every month until you cancel it.

Yes, sharing passwords with people who do not live in the same household is now restricted. If you receive the warning "This device is not included in the household", you can legally share by purchasing the "Additional Member" package for your friend.

Autoplay: Profile Settings > Playback Settings > Uncheck "Autoplay next episode".
Automatic Shutdown: While watching for a long time, the question "Are you still there?" The warning cannot be turned off completely, but it pops up less if autoplay is turned off.

There is no free trial (Trial). Packages:
1. Basic (720p, 1 Device)
2. Standard (1080p, 2 Device)
3. Custom (4K+HDR, 4 Device)

Download: It is done by simply pressing the "Download" icon on the Mobile and Windows application.
Profile Lock: You can set a 4 digit PIN from Account > Profile and Parental Controls > Profile Lock.
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