Arama Yap Mesaj Submit
Request a Callback
+90
X
X

Select Your Currency

Turkish Lira $ US Dollar Euro
X
X

Select Your Currency

Turkish Lira $ US Dollar Euro

Contact Us

Location Halkali merkez neighborhood fatih st ozgur apt no 46 , Kucukcekmece , Istanbul , 34303 , TR
2026 Current Guide

PUBG Command Center

Everything you need, from account security to game tactics, from technical support to server solutions, is in one place.

Account Recovery & Security

Here are the first steps you need to take if your PUBG Mobile or PC account has been stolen.

Emergency: My Account Has Been Stolen!

If you have lost access to your account, follow the official steps below without panic. As Eka Sunucu, we cannot intervene in-game, but we direct you to the right door.


For PUBG Mobile:
  1. On the game login screen "Help" or "Support" Click the button.
  2. In the opened window "Account Issues" > "My Account Was Stolen" Select the option.
  3. Prepare a receipt for a purchase you made within the last 6 month (Google Play/App Store).
  4. Note the account creation date and frequently logged-in device model.
  5. Go to Official Support Page
For PUBG PC (Steam):
  1. First, ensure the security of your Steam account (Steam Guard).
  2. Go to the PUBG Support website and click on the top right "Submit a Ticket" say.
  3. By category "Account Support" > "Stealing/Hacking" select.
  4. Explain in detail in English or Turkish when the incident occurred.
  5. Go to PUBG Support Page

Official Communication Channels

Email Support

Official email addresses to reach the Krafton team directly.

Creating a Ticket

It is the method with the fastest response. State your in-game ID and the problem clearly.

Mobile Form PC Formu

Community & Discord

Official community channels for instant issues and updates.

Discord Server
Twitter (X) TR

Professional Gaming Terms

Loot

The process of collecting weapons, ammunition and medical supplies.

Drop

A box containing high-level equipment dropped from an aircraft.

Zone / Alan

Safe zone that players must stay in (Blue area deals damage).

Camper

A player who waits for an opponent by constantly hiding and not moving.

Rush

Attacking the enemy aggressively and quickly.

Rotation

The strategic path followed on the map to enter the safe area.

Knock

A situation where an enemy teammate runs out of health and falls to the ground.

Flank

Going around from the side or rear to surprise the enemy.

Third Party

To get between two conflicting teams and gain an advantage.

Compound

A group of houses or buildings that can be defended.

Set up your Clan Site with Eka Sunucu!

Are you a professional PUBG team? Want to set up a website, Discord bot or private VPN server for your team? Our low ping and high performance servers are just for you.

Low Latency

Türkiye location NVMe disk servers.

DDoS Protection

Your team site is safe from attacks.

Web Hosting

Ready web infrastructure for clan applications.

Frequently Asked Questions

Absolutely not. Sites promising "Free UC" are usually traps set up to steal your account (Phishing). Never enter your password on non-game sites.
No. If you use official emulators like Gameloop, the system will only match you with players using other emulators. This is necessary for fair play.
10 year ban is usually given as a result of "File Modification", "3. Party Software" or "Cheating" detection. If you are %100 sure that you are not cheating, you can appeal to Krafton with evidence, but 10 the annual ban rate is very low.
Top